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Warranty Request

The parts warranty claim form below is intended for use by AIR Carolinas Account Executives or licensed mechanical contractors.

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Experiencing an issue with a product? Complete the form below to begin your warranty claim. Our team will review your submission and follow up with next steps.


Important: Photos Required — To process your claim:

  • AAON requires photos, including any leak testing performed

  • For compressor claims, email a clear photo of the compressor tag

Photos can be uploaded at the bottom of this form.

Our warranty team is here to support you—if you have any questions, feel free to contact us at 877.577.3783. Thank you!

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